Sunday, January 8, 2012

AirMiles and Priority Club Devalue Their Programs

InterContinental Hotels Group's Priority Club Rewards program was the first hotel loyalty program I joined. That was about eight years ago, during a stay at a Holiday Inn in Montréal. Seeing that handful of points in my account made me wonder how I could earn enough for a free night, and that was the beginning of this little obsession of mine.

Like any loyalty program, Priority Club certainly has its flaws, but it also has two major strengths. The first is that with over 4,500 properties worldwide, including Holiday Inn, Crowne Plaza, and Hotel Indigo, there is almost always a hotel where you want to stay, whether to earn or redeem points. The second is that, in addition to the ten points earned per dollar spent on stays, bonus points are insanely easy to get.

In fact, there are several websites that list bonus codes: Priority Club Insider, this section of Rewards Canada, and this thread on flyertalk. The best strategy to follow is to register for as many bonuses as you think you might qualify for prior to your stay. You probably won't get them all, but you're likely to get some.

What this means is that a $150 stay at a Holiday Inn, instead of yielding 1,500 points, could earn 5-10K points. There's even a MasterCard available from Capital One that let's you earn Priority Club points for all your credit card spending.

But the bad news is that, effective January 18, Priority Club is increasing the number of points required to redeem for a free night. For example, previously, most Holiday Inns were 15K points; some will now cost 5-10K points more. Not all properties are going up; some are actually decreasing, but the increase amounts to a 40% jump in many cases, and that seriously devalues both the program and the credit card.

Which brings me to AirMiles.

I'm not a collector of AirMiles. Because there are few participating merchants where I live, there just isn't significant earning opportunity for me. In addition, miles are expensive to earn and have little value. I've also had difficulties with its customer service centre in the past. Recently, AirMiles announced it would confiscate members' unused points five years after they've been earned (you can read what I think about such policies here). There are other changes to the program that are explained here.

Basically, these changes highlight an essential truth about loyalty programs, especially free-standing ones like Aeroplan and AirMiles: they are loyal to their shareholders and merchant partners, not their members.

And that raises another truth: just because a points program and/or its credit card was right for you in the past, doesn't mean it is still the best program/card for you today. Programs change, and so do your spending patterns, so you need to monitor them both and be prepared to change if necessary.

Follow me on Twitter: @AeneasLane

Thursday, January 5, 2012

Getting the Most (Points) from Your Winter Vacation

A faithful blog reader recently gave me some feedback about my monthly posts of hotel and airline points and miles offers. Basically, she told me she found a long list of deals too daunting to be useful.

And that got me to thinking. So, look for January's roundup next week; today I'll offer some advice on how to find the best offers for your winter holiday.

Start your vacation planning by deciding where to go. And base your decision on your desire to go there. Our blog reader is correct: unless you're looking for a last-minute weekend getaway, it's too confusing to begin making travel plans based on this month's offers. For today, I'm going to ignore airlines and focus on hotels, mainly because airlines offer few incentives on flights to vacation hotspots during peak seasons.

Say you want to spend a week in the Orlando area. All the major hotel chains are represented there, so start by going to an online travel agency site like Expedia or Hotels.ca to see which hotels are available and what rates they are charging. These sites are also useful because they provide traveler ratings as well. All things being equal, the best price is your best deal.

However, sites like Expedia and Hotels.ca also have two major disadvantages: they don't list all hotels in an area, and you won't earn points if you book your hotel through them. No problem: you can always get the same rates at the hotel chains' websites. So earning points won't cost you extra and you'll also see all the properties the chains have in the area.

Once you've found a few hotels in the right location and price range, check this month's list of offers. An offer for bonus points, or a stay X nights, get Y nights free deal, could not only help you decide in favour of one hotel over another, but also earn points toward your next holiday.

Even if you don't think you'll ever use those hotel points, you can always elect to earn airline miles instead (if you belong to a frequent flyer plan). I explain how that works in this blog post.

And don't forget to double-dip by using a credit card that earns points or miles. Many cards even offer double points for travel-related charges, so check to see which of your cards offers you the biggest bang when you pay for your hotel, airfare, and car rental.

One final point: the major hotel chains have many brands in their portfolios. You may not know that you can earn Hilton HHonors points at a Hampton Inn or Doubletree, Wyndham Rewards at a Travelodge or Howard Johnson, Priority Club Rewards at a Crowne Plaza or Staybridge Suites. Check out your hotel's corporate website to see which chain and loyalty program it belongs to.

Next Thursday, I'll tell you about the offers the major hotel chains have for January-March, all specially geared to reward the winter leisure traveler.

Follow me on Twitter: @AeneasLane

Thursday, December 15, 2011

Festive Fizzy Cocktails

Among the brightest pleasures of the holiday season is sparkling wine. While you may want to save that bottle of "real" French champagne for toasting the arrival of a New Year, sparkling wine is a versatile and convivial beverage that suits a variety of occasions. It goes well with most appetizers as an aperitif, and is an ideal complement to roast turkey.

There are also a number of wonderful cocktails that employ sparkling wine and they make the perfect accompaniment to a holiday brunch. Their low alcohol makes them suitable for consuming early in the day, while with their fruit juice content, you can even tell yourself you're drinking healthy. The fact that they "stretch" a bottle of wine also makes them an economical choice when entertaining a crowd, and they're simple to prepare. Another bonus: for designated drivers, expectant mothers, and non-drinkers, you can substitute low-sodium club soda or sparkling water for the wine; no one will know the difference.

Two final points before we get to the cocktails: don't use expensive "real" champagne. I recommend Spanish cava. It's made by the same method as French champagne, it tastes great in a cocktail, and it's a fraction of the price. And serve all these drinks in champagne flutes.

Mimosa: This is the classic and it couldn't be simpler. To 2 oz. of orange juice (squeeze your own or use a good-quality, no-pulp, not-from-concentrate brand like Tropicana), add 3 oz. of sparkling wine.

Grand Mimosa: Kick it up a notch. Add ½ oz. of Grand Marnier to your Mimosa.

Fuzzy Mimosa: Add ½ oz. of peach schnapps to the basic Mimosa.

Creamsicle Mimosa: Hard to find, but worth it. Add ½ oz. vanilla rum or vodka to the basic Mimosa.

Lilosa: Use pink grapefruit juice instead of orange juice.

Pomosa: Instead of orange juice, use pomegranate juice.

Poinsettia: Use cranberry juice instead of orange juice.

Have a joyous and peace-filled Christmas and a safe and happy New Year.

Thursday, December 1, 2011

Points and Miles: December

This month sees one insanely lucrative promotion and numerous other offers to kick off the winter holiday season.

To mark the opening of the new Radisson Blu in Chicago, Club Carlson is giving away 50K Club Carlson bonus points to the first 50,000 Club Carlson members to register and complete a stay at a Radisson by December 30. Even after the first 50,000 spots are gone, you can still earn 15,000 bonus points for the stay. What will 50K Club Carlson points get you? There are relatively few Carlson properties available at 9K points per night, but lots at 15K. So, stay once at a Radisson and earn 3-4 free nights at many Radisson or Country Inns and Suites locations. And if you book and stay on points at any Club Carlson hotel by January 31, you'll earn a 9K rebate, essentially staying for free at some properties. It looks like Carlson really wants to become a major player in North America.

With this offer code, enjoy a welcome credit at Hyatt Hotels of up to $150. Good for services such as drinks, meals, or spa treatments. Or, if you're a Costco member, get a 10% rate discount and $25 a day hotel services credit. Book with this code (tip of the hat to Ric, the Loyalty Traveler). And finally, CAA/AAA members enjoy a 10% discount and complimentary breakfast. The offer code is here. All offers are valid until February 29.

Starwood is offering special rates for Ontario and Québec residents for weekend stays before December 31. Here's the offer page. And there are other deals available, depending on the property. You can check them out here.

You could save up to 33% and earn 1,000 bonus Hilton HHonors points with Hilton's December Sale. Details are here.

I've not mentioned A Club, the loyalty program of Accor hotels, a European chain, before. Accor does have several Novotel properties in Canada as well as Sofitel locations in Montréal and in major U.S. cities. With this offer, get the third night free when you pay for two nights, plus earn triple points. And via this page, you can instantly become an A Club Platinum member, which entitles you to a host of elite benefits. If you're planning an Accor hotel stay in the next year, it would be worth the few minutes it takes.

Until December 12, when you convert hotel points to Aeroplan miles, earn a 20-25% bonus. This could be a good deal if you have an immediate need for Aeroplan miles, but as I pointed out in a post a few weeks ago (What's a Point or Mile Worth?), hotel points can be more valuable because, unlike flight redemptions, there are no taxes or fees payable when you redeem for a free room night. You do the math.

I'm sure when you're holiday shopping you're consoling yourself with the thought that, when the credit card bills arrive in January, at least they'll also bring a blizzard of points and miles. OK, maybe I'm the only one. But have you considered not only earning points and miles with your holiday gift-giving, but giving points and miles as gifts?

Petro-Canada is offering 50% more Petro-Points on purchases from its convenience stores. That includes items such as lottery tickets and gift cards. Guys, do your Christmas shopping when you fill up. Offer's good until January 2.

And when you order magazines as a gift, or even for yourself, from Rogers Magazine Service, receive up to 1,000 Aeroplan miles via this offer.

For yourself, or as a gift, you can buy Starwood Preferred Guest Starpoints for 20% off until December 31. Can be a good deal, because sometimes you can get a hotel room for less by paying with points than with cash. Also good for topping up an account to redeem for an award or to keep your account active.

You can also purchase Club Carlson points for yourself or to give for US$7 per 1,000 (plus GST/HST for Canadians).

And a final thought: one of the nicest things you can do with your points and miles is to give them away. While most plans either don't permit, or charge an exorbitant fee for, transferring points or miles to someone else, they do allow you to book rooms and flights for others. And most plans allow you to make a charitable donation from your points or miles account.

Merry Christmas.

Follow me on Twitter: @AeneasLane

Thursday, November 17, 2011

Boozy Coffees

The evenings have grown long and cold and we're lingering longer over dinner. The perfect accompaniment to dessert, or even as a dessert itself, is the "boozy" coffee.

The granddaddy of them all is the Irish Coffee. Add 6 oz. strong black coffee to a mug or heatproof glass with a handle. Add 1½ oz. Irish whisky and 1 tsp. of sugar (some prefer brown sugar). The original calls for heavy cream to be poured slowly over the back of a spoon to layer on top of the coffee. The coffee is then sipped through the layer of cream.

You'll commonly see Irish Coffee and other boozy coffees made with whipped cream. Using freshly whipped cream is preferable and practicable if you're serving several guests at a dinner party, but if you're preparing a single serving for yourself, using the aerosol canned product is an acceptable alternative. Be sure to rinse the nozzle well and it'll keep in the refrigerator for up to two weeks.

The Irish Coffee spawned a host of other boozy coffees that you're no doubt familiar with from restaurant menus. Here are a few other recipes I've developed here at the 500 Words Bar and Bistro.

Kentucky Koffee: 1½ oz. bourbon, 1 tbsp. honey, 6 oz. black coffee, whipped cream. Don't use your expensive bourbon.

Mexican Coffee: 1 oz. Presidente Mexican brandy, 1 oz. Kahlua, 6 oz. black coffee, whipped cream. If you can't find Presidente brandy, any other brandy will do.

Bwana Coffee (adapted from The Elephant Bar restaurant, Torrance, CA): ½ oz. each brandy, Kahlua, crème de banana, and amaretto, 6 oz. black coffee, whipped cream.

And for those who don't drink coffee, the Kilt and Curry: brew Mighty Leaf Bombay Chai Tea for 4 minutes in a large mug (you may use any other brand of chai tea you prefer). Remove the teabag and add 1½ oz. of Drambuie. Sounds weird, but the honey and spices in the Drambuie marry beautifully with those in the chai. Give it a try.

Next month, I'll have some sparkling cocktail recipes for the Festive Season.

Follow me on Twitter: @AeneasLane